Sales:
Sales is undergoing major changes, times keep changing fast
Products, costs, conditions, ratings – through the internet customers are far better informed , products
and services can be compared much easier than in the past
At this point, the sales staff, the 3D business card of your company makes the difference, whether your
regular customer stays with you, or the potential new customer decides to buy with you.
One needs to get to the bottom of customer needs and demands, based on that, offer products and services
where the customer sees his instant benefit. This has to be done competently and convincing, that’s the key to success.
Target Group:
- Inside and/or outside sales force
- Staff with customer contact on the phone and/or via
e-mail
- Staff being involved in sales activities during trade
shows
Benefit of Sales Trainings:
- Company‘s products or services are effectively explained to
customers, in return benefits for the customers are clearly visible
- Participants work out individual formulations and solutions, which
can be put in action right away
- Well working tools are refreshed, tagged with new tools leading to
success
- Each participant picks tools and formulations that perfectly fit
them
Learning Methods:
- Role play and/or specific case studies (with or without video
support) following in-depth analysis
- Individual and/or group discussions for maximum impact
-
Group work, practical simulations along with brief audio/videoclips enhance the selflearning
process